Seek Mortgages operates the https://www.seekmortgages.com.au website, which provides the SERVICE.
You refers to the person using our service. This is an individual who is representing a company, or other legal entity to access or use our service.
Company, We, Us, Our refers to Seek Mortgages
Website refers to www.seekmortgages.com.au
Service refers to any of those provided by us, on our website.
Service Provider refers to any natural or legal person who provides services on behalf of the company. This refers to third party companies or individuals who are employed by the company.
Cookies contain details of your browsing history and are small files on your computer, mobile or other device.
Affiliates refers to an entity that controls, is controlled by, or is under common control with a party, referring to 50% or more of the shares, equity interest or other securities needed to vote to elect directors or managing authorities.
INFORMATION COLLECTION AND USE
For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to, your name, email, phone number, and postal address. The information that we collect will be used to contact or identify you.
We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
This data is collected when you access the service by PC, laptop and through a mobile device.
Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.
Our website uses these “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service. Cookies can be either Persistent Cookies – which remain on your computer of device when you go offline; or Session Cookies – which are deleted as soon as you close your web browser.
Necessary/ Essential Cookies are session cookies, administered by Us and provide you with services through our website. These cookies authenticate users and prevent fraudulent use of user accounts.
Functionality Cookies are persistent cookies, administered by Us, allowing us to remember choices you make when you use our website. This includes your login details and language.
Tracking and Performance Cookies are persistent cookies, administered by third parties, used to track information about traffic to the website and usage. These cookies may identify you as an individual, associated with the device you use.
We may employ third-party companies and individuals due to the following reasons:
- To facilitate our Service;
- To provide the Service on our behalf;
- To perform Service-related services; or
- To assist us in analysing how our Service is used.
We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Your Personal Data
We may use your personal data for the following:
- Monitor the usage of our service
- Manage your registration as a user of the service
- Provide you access to different functions of our service
- Development, compliance and undertaking of contracts for products and services you have purchased
- To contact you by email, telephone, SMS or other forms of electronic communication
- To provide you with news, special offers and general information about our other services, good, or events
- To manage your requests to us
Retention: The company will retain your personal data for as long as necessary for the above purposes. We will retain and use this data in order to comply with our legal obligations, dispute resolutions, and to enforce our legal agreements and policies. For a shorter period of time, we will retain usage data for internal analysis purposes.
Disclosure: We will disclose or transfer your personal data to another party under the following circumstances:
- If the company is involved in a merger, acquisition or asset sale. We will provide notice prior to this occurring.
- If the company is required to disclose your personal data by law or in response to requests by a court or government authority.
- If we are in the belief that such action is needed to comply with legal obligation, protect and defend the rights of the company, prevent or investigate possible wrongdoing, protect the personal safety of users or the public, and protect against legal liability.
Children’s Privacy: Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
PROCESSING YOUR DATA
Service providers have access to your personal data to perform tasks on our behalf only. We may use third-party service providers to analyse the use of our service, including a range of data apps such as Google Analytics, Search Console, Log Rocket, and more. We may also use Facebook advertising, and other social media.
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